Shipping Policy

Last updated: 10 November 2026

Thank you for shopping with Dumbfookhams. We operate a print-on-demand store, which means your item is made after you place an order. This policy explains how production, dispatch, shipping charges and delivery estimates work.

1. Where We Ship

We accept orders for destinations supported by our fulfilment and shipping provider, Printify. Available destinations can vary by product and fulfilment partner. If a destination or product cannot be shipped, the available shipping options will not be offered at checkout.

2. Production and Processing

Products are made to order. Your order must first be reviewed and prepared for production before it is manufactured and dispatched. Production and handling times can vary depending on the product, availability, fulfilment partner and order volume.

Production time is separate from the transit time shown for a shipping method. An estimated delivery date should therefore be treated as an estimate, not a guaranteed arrival date.

3. Dispatch and Delivery

Orders are dispatched from the United States through our fulfilment arrangements. The fulfilment location, carrier and route may affect the time required for delivery.

Delivery estimates vary by destination, product and fulfilment location. Where an estimate is available from Printify, the available estimate and shipping methods will be displayed during checkout or order review. If an estimate is unavailable, the checkout may display that no estimate is available.

Once an order has been dispatched, delivery is handled by the carrier. Carrier delays, customs processing, severe weather, service interruptions and other events outside our control may affect delivery. We cannot guarantee a specific delivery date.

4. Shipping Charges

Available shipping methods and their charges are calculated using the shipping information returned by Printify for the products and destination in your order. The shipping charge applicable to your order is shown during checkout and included in the order total before you place the order.

Shipping availability and prices may change if the delivery address, products or quantities in the cart change. Please review the final order summary before confirming your purchase.

5. Customs Duties and Import Taxes

International orders may be subject to customs duties, import taxes, VAT, handling fees or other charges imposed by the destination country. These charges are the customer's responsibility unless the checkout or applicable law expressly states otherwise.

Such charges are not included in the product or shipping prices displayed by our store unless specifically stated. Customs authorities may also require additional information or processing before releasing a shipment. We do not control these assessments or processing times.

6. Tracking Your Order

When tracking information becomes available from the fulfilment or carrier system, it may be shown through our Track Your Order page. Tracking details may not be available immediately after purchase or dispatch, and updates can take time to appear as the carrier scans the parcel.

If tracking is not yet available, please check again later. If you need help, contact us at dumbfookhams@gmail.com and include your Dumbfookhams order ID.

7. Incorrect Address, Failed Delivery or Unclaimed Parcels

Please check that your shipping name, address, postal code, email address and phone number are accurate before submitting your order. Incorrect or incomplete details can cause delays, failed delivery or a parcel being returned.

If you notice an address error, contact us immediately. We can request a change only if the order has not progressed too far in production or fulfilment, and changes cannot be guaranteed after production or dispatch has begun.

Additional carrier, re-delivery, return or reshipping charges may apply where delivery fails because the address or recipient information supplied at checkout was incorrect, or where a parcel is refused or left unclaimed. Any available resolution will be assessed with the fulfilment provider.

8. Delays, Lost or Damaged Shipments

If your parcel appears delayed, please check the latest tracking information first. If tracking has stopped updating or the parcel appears lost, contact us with your order ID so we can review the shipment with the fulfilment or shipping provider.

If an item arrives damaged, defective, misprinted or incorrect, please follow the steps in our Return Policy. Please do not discard the item or packaging until we have had a reasonable opportunity to review the issue.

9. Contact Us

For shipping questions or help with a delivery, contact dumbfookhams@gmail.com and include your Dumbfookhams order ID. You can also visit our Contact Us page.

Please also read our Terms of Service and Return Policy.